Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. In healthcare, Genesys enables providers and health organizations to deliver secure, compliant and personalized patient experiences—streamlining engagement across contact centers, digital channels and care coordination workflows. As a result, organizations can drive patient trust, improve care journeys, enhance workforce collaboration, and increase operational efficiency across human and AI workforces. To learn more, visit www.genesys.com/en-sg